{"id":3,"date":"2025-10-13T13:03:31","date_gmt":"2025-10-13T13:03:31","guid":{"rendered":"https:\/\/traveltovalencia.com\/?page_id=3"},"modified":"2026-04-14T17:58:59","modified_gmt":"2026-04-14T17:58:59","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/traveltovalencia.com\/nl\/privacy-policy\/","title":{"rendered":"Privacybeleid"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-96cedde elementor-section-boxed elementor-section-height-default elementor-section-height-default row-top\" data-id=\"96cedde\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb3fd8e\" data-id=\"eb3fd8e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e255395 elementor-widget elementor-widget-text-editor\" data-id=\"e255395\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><\/p>\n<h2 class=\"wp-block-heading\">Privacy Policy (traveltovalencia.com)<\/h2>\n<p><\/p>\n<p class=\"wp-block-paragraph\"><strong>Last updated:<\/strong> [22 March 2026]<\/p>\n<p><\/p>\n<p class=\"wp-block-paragraph\">This Privacy Policy explains how <strong>Travel to Valencia<\/strong> (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) collects, uses, and protects your personal data when you visit <strong>traveltovalencia.com<\/strong> (the \u201cWebsite\u201d), contact us, request a quote, or book services.<\/p>\n<p><\/p>\n<p class=\"wp-block-paragraph\">We are committed to protecting your privacy and processing your data in accordance with the <strong>EU General Data Protection Regulation (GDPR)<\/strong> and applicable Spanish data protection laws.<\/p>\n<p><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><\/p>\n<h3 class=\"wp-block-heading\">1) Personal data we collect<\/h3>\n<p><\/p>\n<p class=\"wp-block-paragraph\">Depending on how you use our Website and services, we may collect:<\/p>\n<p><\/p>\n<p class=\"wp-block-paragraph\"><strong>A) Data you provide to us<\/strong><\/p>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li>Name and surname<\/li>\n\n<li>Email address and phone\/WhatsApp number<\/li>\n\n<li>Travel details (dates, pickup\/drop-off locations, number of guests, preferences)<\/li>\n\n<li>Messages you send via forms, email, or WhatsApp<\/li>\n\n<li>Booking details (selected service, schedule, special requests)<\/li>\n<\/ul>\n<p><\/p>\n<p class=\"wp-block-paragraph\"><strong>B) Data collected automatically (usage data)<\/strong><\/p>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li>IP address, browser type, device information<\/li>\n\n<li>Pages visited, time spent, referral source<\/li>\n\n<li>Cookie identifiers and similar tracking technologies (see Cookies section)<\/li>\n<\/ul>\n<p><\/p>\n<p class=\"wp-block-paragraph\"><strong>C) Payment-related data<\/strong><br \/>If you pay online, payments are typically processed by a <strong>third-party payment provider<\/strong>. We do <strong>not<\/strong> store full card details on our servers. We may receive confirmation such as payment status and transaction reference.<\/p>\n<p><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><\/p>\n<h3 class=\"wp-block-heading\">2) Why we use your data (purposes)<\/h3>\n<p><\/p>\n<p class=\"wp-block-paragraph\">We use personal data to:<\/p>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li>Respond to inquiries and provide customer support<\/li>\n\n<li>Prepare quotes and plan your itinerary\/experience<\/li>\n\n<li>Provide <strong>transfers, chauffeur services, and experiences<\/strong> you request<\/li>\n\n<li>Manage <strong>instant booking<\/strong> and operational logistics (pickup coordination, scheduling)<\/li>\n\n<li>Send booking confirmations, service updates, and essential communications<\/li>\n\n<li>Improve our Website, services, and user experience<\/li>\n\n<li>Maintain security and prevent fraud\/abuse<\/li>\n\n<li>Comply with legal and tax obligations<\/li>\n<\/ul>\n<p><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><\/p>\n<h3 class=\"wp-block-heading\">3) Legal basis for processing (GDPR)<\/h3>\n<p><\/p>\n<p class=\"wp-block-paragraph\">We process your personal data under one or more of these legal bases:<\/p>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li><strong>Contract<\/strong>: to provide services you book or request (e.g., transfers\/experiences)<\/li>\n\n<li><strong>Legitimate interests<\/strong>: to respond to requests, operate our business, improve the Website, and prevent fraud<\/li>\n\n<li><strong>Consent<\/strong>: for optional marketing communications and certain cookies\/tracking<\/li>\n\n<li><strong>Legal obligation<\/strong>: for accounting, invoicing, and regulatory compliance<\/li>\n<\/ul>\n<p><\/p>\n<p class=\"wp-block-paragraph\">You may withdraw consent at any time where processing is based on consent.<\/p>\n<p><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><\/p>\n<h3 class=\"wp-block-heading\">4) Who we share your data with<\/h3>\n<p><\/p>\n<p class=\"wp-block-paragraph\">We only share data when necessary to deliver services or comply with the law, such as:<\/p>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li><strong>Service partners<\/strong> (e.g., licensed drivers, boat\/yacht operators, guides, activity providers) to fulfill your booking<\/li>\n\n<li><strong>Payment providers<\/strong> to process payments securely<\/li>\n\n<li><strong>IT\/hosting providers<\/strong> who help operate the Website and email systems<\/li>\n\n<li><strong>Analytics and marketing providers<\/strong> (only where enabled and permitted by cookies\/consent settings)<\/li>\n\n<li><strong>Authorities<\/strong> where required by law<\/li>\n<\/ul>\n<p><\/p>\n<p class=\"wp-block-paragraph\">We do not sell your personal data.<\/p>\n<p><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><\/p>\n<h3 class=\"wp-block-heading\">5) International data transfers<\/h3>\n<p><\/p>\n<p class=\"wp-block-paragraph\">Some providers (e.g., analytics, email, payment processors) may process data outside the European Economic Area (EEA). When this happens, we ensure appropriate safeguards are used, such as:<\/p>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li>An adequacy decision by the European Commission, and\/or<\/li>\n\n<li>Standard Contractual Clauses (SCCs), and\/or<\/li>\n\n<li>Other lawful transfer mechanisms under GDPR<\/li>\n<\/ul>\n<p><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><\/p>\n<h3 class=\"wp-block-heading\">6) Data retention (how long we keep your data)<\/h3>\n<p><\/p>\n<p class=\"wp-block-paragraph\">We keep your data only as long as needed for the purposes described:<\/p>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li><strong>Inquiries\/quotes:<\/strong> typically up to <strong>[12\u201324 months]<\/strong> after last contact<\/li>\n\n<li><strong>Bookings\/services:<\/strong> typically up to <strong>[5\u20136 years]<\/strong> where needed for accounting\/tax\/legal claims<\/li>\n\n<li><strong>Marketing:<\/strong> until you unsubscribe or withdraw consent<\/li>\n\n<li><strong>Technical logs:<\/strong> short periods unless needed for security investigations<\/li>\n<\/ul>\n<p><\/p>\n<p class=\"wp-block-paragraph\">Retention may vary when legal obligations require longer storage.<\/p>\n<p><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><\/p>\n<h3 class=\"wp-block-heading\">7) Your rights (GDPR)<\/h3>\n<p><\/p>\n<p class=\"wp-block-paragraph\">You have the right to:<\/p>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li>Access your personal data<\/li>\n\n<li>Correct inaccurate data<\/li>\n\n<li>Request deletion (\u201cright to be forgotten\u201d), where applicable<\/li>\n\n<li>Restrict processing<\/li>\n\n<li>Object to processing based on legitimate interests<\/li>\n\n<li>Data portability (for data processed by contract\/consent via automated means)<\/li>\n\n<li>Withdraw consent at any time (for consent-based processing)<\/li>\n<\/ul>\n<p><\/p>\n<p class=\"wp-block-paragraph\">To exercise your rights, contact us at: <strong>[<a href=\"mailto:privacy@traveltovalencia.com\">info@traveltovalencia.com<\/a>]<\/strong>.<\/p>\n<p><\/p>\n<p class=\"wp-block-paragraph\">You also have the right to lodge a complaint with the Spanish Data Protection Authority (<strong>AEPD<\/strong>).<\/p>\n<p><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><\/p>\n<h3 class=\"wp-block-heading\">8) Security measures<\/h3>\n<p><\/p>\n<p class=\"wp-block-paragraph\">We use appropriate technical and organizational measures to protect your data, such as access controls and secure service providers. However, no method of transmission over the internet is 100% secure.<\/p>\n<p><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><\/p>\n<h3 class=\"wp-block-heading\">9) Cookies and tracking<\/h3>\n<p><\/p>\n<p class=\"wp-block-paragraph\">We may use cookies and similar technologies to:<\/p>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li>Ensure the Website functions correctly<\/li>\n\n<li>Analyze performance and improve user experience<\/li>\n\n<li>Measure marketing effectiveness (if enabled)<\/li>\n<\/ul>\n<p><\/p>\n<p class=\"wp-block-paragraph\">For details, please read our <strong>Cookie Policy<\/strong>: <strong>[link to \/cookie-policy]<\/strong>.<br \/>Where required, we will request your consent before placing non-essential cookies.<\/p>\n<p><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><\/p>\n<h3 class=\"wp-block-heading\">10) Marketing communications<\/h3>\n<p><\/p>\n<p class=\"wp-block-paragraph\">If you opt in, we may send you updates and offers. You can unsubscribe at any time using the link in our emails or by contacting us.<\/p>\n<p><\/p>\n<p class=\"wp-block-paragraph\">We do not send marketing via WhatsApp unless you request it or consent to it.<\/p>\n<p><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><\/p>\n<h3 class=\"wp-block-heading\">11) Links to third-party websites<\/h3>\n<p><\/p>\n<p class=\"wp-block-paragraph\">Our Website may contain links to third-party websites (e.g., maps, social media, booking\/payment services). We are not responsible for the privacy practices of those sites.<\/p>\n<p><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><\/p>\n<h3 class=\"wp-block-heading\">12) Children\u2019s privacy<\/h3>\n<p><\/p>\n<p class=\"wp-block-paragraph\">Our services are not directed to children under <strong>16<\/strong>. We do not knowingly collect data from children. If you believe a child has provided us data, please contact us to remove it.<\/p>\n<p><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><\/p>\n<h3 class=\"wp-block-heading\">13) Changes to this Privacy Policy<\/h3>\n<p><\/p>\n<p class=\"wp-block-paragraph\">We may update this policy from time to time. The latest version will always be published on this page with an updated \u201cLast updated\u201d date.<\/p>\n<p><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy (traveltovalencia.com) Last updated: [22 March 2026] This Privacy Policy explains how Travel to Valencia (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) collects, uses, and protects your personal data when you visit traveltovalencia.com [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/traveltovalencia.com\/nl\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/traveltovalencia.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/traveltovalencia.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/traveltovalencia.com\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/traveltovalencia.com\/nl\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":13,"href":"https:\/\/traveltovalencia.com\/nl\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":2074,"href":"https:\/\/traveltovalencia.com\/nl\/wp-json\/wp\/v2\/pages\/3\/revisions\/2074"}],"wp:attachment":[{"href":"https:\/\/traveltovalencia.com\/nl\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}